Norfee Bikes Ltd is dedicated to safeguarding the privacy of our website users whilst also providing the highest quality of service possible. All information collected about you will be used lawfully by us, in accordance with the Data Protection Act 1998. If there are any requests or queries you have concerning the use of your personal information, please contact sales@mangobikes.com

INFORMATION COLLECTED

Norfee Bikes Ltd collect the information supplied to us by you through our registration forms, and each time you e-mail us. Norfee Bikes Ltd also collects information automatically about your visit to our site. The information obtained in this way, including browsing patterns, is only used in aggregate form, and so is not able to be used to identify you. This aggregate information is used to:

• aid in strategic development
• audit the usage of the site
• Use of personal information
  
  

Norfee Bikes Ltd process personal information collected via Mango Bikes for the purposes of:

• providing the best service possible processing any orders that you may have made
• providing you with information about products and services we offer
  
  

DISCLOSURES

Norfee Bikes Ltd will not pass your information to any third parties. If you wish to stop receiving any information about Norfee Bikes Ltd and our services, click here. If you have any queries about our Privacy Statement you should contact us by e-mail sales@mangobikes.com.

ACCURACY OF INFORMATION

Although we aim to have every picture and description accurate, mistakes do occur so please inform us if you see or read something that is not accurate. If you’ve purchased something based on a picture or description on the website which turns out to be incorrect we’ll happily replace or refund the product.

The bike visualizer has been built up around a real photographed Mango Bike. However, we cannot guarantee the visual appearance of the visualizer will exactly match that of your actual bike. Please check the photos in the gallery for a better idea of the true colours.

COOKIE POLICY

Cookies are used for a variety of things that help improve your online experience. We collect information about visits to the Mango Bikes website through file logs and Google Analytics. These logs track user preferences and visited pages. They also provide us with information regarding the type of browser you are using and what operating system your computer or mobile device is running.

The logs we use don’t collect any personal information that can identify a visitor. We simply use them to make sure our site is working correctly and providing the best user experience possible.

ANALYTICS

Google set six different cookies with expiry dates ranging from 30 minutes to 2 years. These cookies are used mainly to differentiate between first time visitors to a website and repeat visitors. They also allow us to ensure our website performs as well as possible for our users. The cookies are able to collect an anonymous customer number when a user is logged into the website, allowing our backend systems to ensure accuracy of Google Analytics data and help us ensure your website experience remains relevant across devices. They do not contain any personally identifiable information. You can find out more about how Google uses personal data on the Google's Privacy & Terms site. These cookies may be used to help us target advertising on platform providers such as Google and Facebook.

KLARNA

To be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.

General information on Klarna you can find here. Your personal data is handled by applicable data protection law and in accordance with the information in Klarna’s privacy policy.

READY TO RIDE BY FETTLE

Where available, at checkout, customers will be able to choose "Ready to Ride by fettle".  When selecting this option you agree to your details being passed to fettle so they can contact you to arrange bike delivery and other preferential rates on bicycle maintenance from time to time.  fettle privacy policy can be seen here