WARRANTY
Your happiness levels are of paramount importance to us. Once you order one of our bikes, you are no longer a random person on the Internet - you're one of us.
As such, you automatically get a three-year warranty on the frame and one-year warranty on components. If on the odd chance you need to send something back or make a warranty claim, this is the place to find out how.
To put your mind at ease, our default position is to restore your inner equilibrium and make you feel looked after at all times. If you need to speak to us in person, please call 02828 16 3030 or email sales@mangobikes.com.
WARRANTY POLICY
Our policy does not affect your statutory rights. Mango Bikes does not warrant against failure or damage due to misuse such as, but not limited to incorrect installation, poor maintenance, abuse or neglect, using the product for something other than its intended purpose, alteration of the product. Mango Bikes does not cover general wear and tear on tyres, inner tubes, brakes, brake and gear cables, brake pads, light bulbs, chain rings, chains, cassettes, rims, batteries, grips, tape or any bearing parts. Corrosion and/or deterioration caused by material fatigue defined as the natural breakdown of materials that occurs after extended use will not be covered under warranty. After the initial 30-day return period Mango Bikes reserve the right to repair/replace any defective part under warranty. Warranty is non-transferable and applies to the original purchaser only. Proof of purchase is required with all potential warranty claims. Any item that is repaired or replaced under warranty will be covered by a period equal to the remaining warranty period of the original part. Usage during competitions, events, circuits or activities other than those for which the bicycle/ component has been conceived will greatly reduce its useful life and is not covered under warranty. Costs incurred as a result of loss of use, as well as labour charges for part replacement or changeovers are not covered unless agreed beforehand with Mango Bikes. If a repair/replacement is not possible Mango Bikes reserve the right to offer an alternative of equal or greater value (colour may vary) or a partial refund proportional to the remaining life of the product. Always install, repair and use your product in strict compliance with the product's instructions; failure to do so might damage the products and cause a serious accident.